• How do I know the authenticity of the bags?

    We carefully authenticate each bag through a rigorous process, including checking serial numbers, materials, and brand-specific features. We also provide a certificate of authenticity with each purchase.

  • What condition are the bags in?

    Each bag is inspected and graded based on its condition—ranging from “like new” to “gently used.” Detailed descriptions and photos are provided for transparency.

  • Do you offer returns or exchanges?

    Yes, we have a return policy that allows for returns or exchanges within a specified period. Please check our Return Policy for more details.

  • What payment methods do you accept?

    We accept bank and e-wallet transfers through BDO, BPI or Gcash.

  • Do you ship internationally?

    Yes, we offer international shipping! Shipping fees and delivery times may vary based on the destination.

  • How can I contact you if I have more questions?

    You can reach us through our Facebook or Instagram page (@primecountry888).

  • Can I sell my luxury bag to you?

    Absolutely! We buy pre-loved luxury bags. Please visit our Consign With Us page for more information on how to get started.

  • Are the bags truly pre-loved? What does that mean?

    Some our bags are pre-loved, meaning they have been previously owned and enjoyed by someone else. We carefully curate our selection to ensure that each bag is in excellent condition and has plenty of life left in it. Our goal is to offer high-quality, authentic luxury bags at a more accessible price point, allowing you to enjoy luxury while being environmentally conscious.